If someone wanted to become great at UX design, what is the ONE book you'd recommend they read, […]
A Booklist to Help You Become Great at User Experience Design
Design for Credibility: A Tweet Talk
I decided to tweet the talk I gave last night here http://www.sanfranolagranola.com/pages/food-summit … so try to imagine it’s […]
A Theory About How to be Happy at Work
A Venn diagram of the three things that make me happy in my work. Perhaps you feel the […]
What the Agency Doesn’t Know
Watch this Webstock ’13: Mike Monteiro – How Designers Destroyed the World from Webstock on Vimeo. I […]
Users don’t hate change. They hate you.
Recently, more than the color of the leaves on the trees has been changing. Everyone seems to be […]
UXKitteh
I like memes. I like kittehs. I like good UX. You see? Iz my life. really. Iz […]
The Dreaded Weekly Status Email
I remember the first time I had to write one of these puppies. I had just been promoted […]
5 Quick Changes That Will Make Meetings Suck Less
Meetings don’t have to be bad. They are where you get together with your crew and figure out […]
Writing Elsewhere on Other Things
I’ve been doing more personal writing lately, and trying out Medium. Some recent essays: You Are Bigger than […]
The Joy Protocol
“Optimize for joy” was the advice my friend gave me when I decided to leave the job that […]
The Most Important Interview Question
My favorite interview of all time happened at an early-stage start-up. The last interviewer of the day sat […]
500 Words of September
When I was researching Advice on Writing from Everybody, it was clear that one of the most valuable […]
Three Dilemmas
Recently three friends have reached out to me. 1) The person I thought my partner was isn’t, according […]
Career Choices
I know a lot of zen stories. I started reading this book in college and I never stopped. […]
How to Stop Procrastinating
Gotta ton of work to “just knock out?” Try these handy tips: Do not listen to the first […]
A Simplified Model for User Experience Design
Yes, I know what you are thinking: why another model for UXD? is Jesse James Garrett’s model of […]
Grading the Damn Thing
Recently I’ve been working with General Assembly to create a new immersive user experience design class: five days […]
Personal OKRS
I am crazy about OKRS (Objectives and Key Results). I have been evangelizing this system of staying on […]
Getting the V right
The Minimum Viable Product is the rule in the start-up community, and like all rules, it’s under attack […]
My Year of Living
As I’ve written before, instead of resolutions I usually pick a subject and spend the year studying it. […]
Farming and Knitting
I don’t get Farmville either. Like you, I tried it out and found it painfully boring. I liked […]
A Syllabus for User Experience
When I agreed to teach a class on User experience Design at General Assembly, I had a very […]
Find Your North Star
I don’t think there is one of us today that doesn’t know of the north star, and that […]
Design as Mangement
What gets measured, gets managed. –Peter Drucker Companies that identify, measure and manage key customer behaviors are […]
A Mission for Design
I was invited to say a few off-the-cuff words at a design offsite for a Well Established Company […]
Don’t Kill Your Channels
A channel is a way you can reach your users. It can be email, notifications, stories in a Facebook stream or even […]
Designers Don’t Ask
This is the original article that became “Design Can’t be an Afterthought” on Women 2.0. I’ve left the original title, […]
Your Number
A designer friend sat across the table from me. I took a sip of my wine, she crunched […]
Words on Wireframes
Design is a Job should be required reading for anyone making a living doing Design. I will write […]
Still one of the best resources for what research to do when
When Gabe and I researched, wrote and designed the Carbon IQ User Centered Design Methods Guide, I felt […]