Giving feedback can be uncomfortable. But holding back and letting small frustrations simmer is far worse. When we […]
The Importance of Giving Feedback Early: Don’t Let Resentment Fester
Switcheroo for Practicing Difficult Conversations
A great role-playing exercise for practicing difficult conversations is The Switcheroo, which helps participants step into different perspectives […]
Let the Wrong One Go
Clear Feedback and Compassionate Firing The biggest problem with firing is we’re afraid to do it. If you’ve […]
Working the Weekly 1:1
A better approach for the most important meeting of the week There are a lot of work “rituals” that […]
Book of the Week: Thanks for the Feedback
Thanks for the Feedback: The Science and Art of Receiving Feedback Well Very few people are good at […]
Supercharge Your Team with Effective Feedback
This is part three of a three-part series on high performing teams. I recommend you start with the first two […]
Designing High Performing Teams
This is Part 2 of a three part series on high performing teams. Part one is of Design the […]