Redesigning American Business shows why outsourcing shouldn’t scare designers…. “Designers are teaching CEOs and managers how to innovate. […]
What, me worry?
slides back
Thanks for your patience. The slides are back up. This is the latest version, with a bunch of […]
sometimes a great idea
Is a dumb strategy: More on Walgreens
the future
All watched over by machines of loving grace is Adam Greenfield’s brilliant take on the future of our profession, […]
Desperately seeking neckache
From MSNBC – Women snuggle up with ‘Boyfriend’s Arm’ “A new product on the Japanese market has been […]
compete
According to Michael Porter, there are essentially two ways to compete: cost and differentiation. A Dry Cleaning Story […]
small is beautiful
Not small multiples, but rather multiple small… Bullet Madness is a collection of teensy bullets, arrows, icons and […]
Competing with design
Like most folks, I get envelopes full of coupons all the time. So far, the only ones I […]
Further Hotel Tales
In DC, I stayed at the Hotel Monaco. The stodgy exterior belies a hip interior. It’s another of […]
Design in the Age of Regret
In Full Disclosure, a review of The Jewish Museum Berlin, the reviewer asks, “What role does design play […]
customer service
At the Hotel Lucia, one can order a pillow to one’s liking. Let me repeat you can order […]
Death to wireframes part 12
Nate has posted our natek: Web Visions Presentation, which makes a simple proposal to make wireframes more meaningful […]
Defining moments
I’m doing a lot of defining these days, between widgetopia and a project I’m working. This defintion of […]
Remember this
7 Things to Know about Building a User Experience Team is a succinct checklist of criteria to keep […]
I juiced
I juiced with the Philippe Starck Juicer, and it made me sad. Juice flies everywhere. The item is […]
Peanut butter and focus groups
I watched SuperSize Me last night, which I highly recommend to anyone who has ever eaten fastfood or […]
my ridiculous blog usage
In response to Six Log: How are you using the tool? I have this blog, of course. I […]
you go, IDEO!
BW Online | May 17, 2004 | The Power Of Design After just seven weeks with IDEO, Kaiser […]
free advice
After joining Yahoo, I have taken up many of the services, including calendar, mail, movies, etc. One thing […]
Anthopology and personas in the NYT
everybody’s asking who I was
David Greenberger gave one of the most intriguing talks at GEL. Accompanied by a piano, he acted out […]
IA, ID, GWB and WSJ
A recent article on document design in the WSJ shakily raised the question: Is a poorly designed memo […]
the latest…
Just in time delivery comes to knowledge management is a tight little article that I have referenced many […]
search this!
from California legislator moves to block Gmail – News – ZDNet “A California state senator said Monday she […]
Plaxo this!
In Joi: Opting out of Plaxo Jay explains why he’ll never use Plaxo, and Stacy of Plaxo explains […]
and then?
I’m catching up on blogs. I suddenly wondered what my world view would be if I read nothing […]
for teachers
I was just thinking that the netflix queue is a great design problem for any design class. Queue […]
dream projects
I have a little list of websites I dream about fixing. The top two are: 1. Netflix: Everything […]
notable
radio vox populi: live from the commons is notable both for its crisp infographic, tasty design, as well […]
Geek fight!
from Risks of Quantitative Studies “Number fetishism leads usability studies astray by focusing on statistical analyses that are […]