Clear Feedback and Compassionate Firing The biggest problem with firing is we’re afraid to do it. If you’ve […]
Let the Wrong One Go
Let the Right One In
Hiring. Everyone says it’s the most important thing you need to get right in your company. And yet […]
Five Habits of Design Thinking
There are three thinking styles that have transformed how we develop new products today: Agile, Lean (Startup) and […]
Mind the Product Keynote on Teams
My Mind the Product opening keynote on High Performing teams is up. They do a great write up, […]
From the half-bakery: Temporal Landmarks
I am about to start a new habit. I’ve starting writing more and more formal essays, and I […]
Comparative Research Done Right
or, Competitive Research the Creative Founder Way For a long time, I’ve been disappointed by competitive research approaches. Most […]
Using OKRs to Increase Organizational Learning
This is a draft chapter from the second edition of Radical Focus. It’s coming… eventually. Hopefully soonish. Leave […]
Working the Weekly 1:1
A better approach for the most important meeting of the week There are a lot of work “rituals” that […]
The Intuitive and the Unlearnable
Why some designs won’t ever stop sucking Again, it starts on ze twitters Intuitive is one of the most […]
What I’d Rather Talk About When You’re Talking About UX
I blame Alan Cooper. This time. In a moment of pique (or boredom, or if he’s like me, […]