Information Design Using Card Sorting — or IA using Card Sorting if you prefer– this is a solid introduction to the very useful technique of card sorting.
Lately I’ve been thinking about card sorting in relationship to menu design for features. One can sort features (tool, what have you) into groups depending on user expertise, tasks, user types… and so on. I’ve done this in the past by making squiggly diagrams (probably in the affinity diagram family), and I did feature card sorting on the snapfish project long ago… has anyone else tried this? Succeses? Failures?