Plans and Situated Actions

Plans and Situated Actions: The Problem of Human-Machine Communication and Dynamics in Document Design: Creating Text for Readers have been recommended to me by students in a class called "Communication Design for the WWW" at Rensselaer Polytechnic Institute. Their professor, Bill Hart-Davidson, writes of the dynamics book "…also serious reading, but well worth it. I’ve heard it called the “Tufte of Document Design,” which isn’t far off."