Vuk Cosic sent me a great link for airport signs by great artists, as well as a photo […]
Signage junkies delight once more
A world without avatars
First, the Paper Clip, now the Happy Mac. Soon we’ll be alone in a virtual world without avatars! […]
A pattern for returning to the real world
I’ve been reading about patterns again. I’ve been asked to explain Pattern Languages for Design to a group […]
don wrote that
from CHI-WEB archives — August 2002, week 3 (#8) “People talk the way they talk. You can’t hold […]
signage junkies delight
Graphic Symbols for application in Signage Systems Thanks, andi!
service as interface part two
Joel on Software tracks down some causes of bad service. it’s pretty impress, a “Why things bite back”moment […]
TQS
from Losing (inter)face: Customer experience and its discontents “This comes at a moment when the quality of American […]
I dream in box and graph
If RSW has a crazy dream and they set it to techno, it woudl be the roystock video […]
tackling the wandering email problem
CafePress.com‘s forgot password page is the first good atempt I’ve spotted to help those folks who not only […]
type C
I suspect most typographers are cukoo. Behind the Typeface doesn’t prove me wrong. It’s really great– entertaining and […]
the false dichotomy
On the off chance you haven’t read Emotion and Design please go do so now. The Don of […]
signing
I love fonts deeply. But like my wine experiences, I have no memory for names and thus I […]
accessible, yes, usable, not so much
dive into mark may be the best guide out there to accessibility, but I wouldn’t know since when […]
He continues to surprise me
User Empowerment and the Fun Factor (Alertbox July 2002) is poetry: “Once we achieve ease of use, we’ll […]
my type
“Helvetica? That’s that font that looks kinda like Arial, right?”
toes stepping
In Dan’s Brown’s latest Special Deliverable, Where the Wireframes Are, he discussed one of my favorite sticking points: […]
why oh why
Why is Delta Dental Plan of California such a bad site? Other than ugly, badly executed (check out […]
a new minimalism
I was reading through the Design Interact: Ofoto Case Study, and thought, it’s a good looking google. Will […]
getting scenarios right
From a scenario in Modeling Access Control “After some browsing, she tries to use the Search link but […]
chasing ROI
Read Measuring the Value of Usability Engineering and consider the IA community’s latest obsession with ROI. I still […]
color, color blindness and color ignorance
SBFAQ Home “SBFAQ – “Should Be Frequently Asked Questions.” Not only am I providing the right answers, but […]
fame without fortune
Digital Web is looking for some talented hands to help with a redesign. It’s a volunteer effort (like ALA and B&A) so there is no money, but it would be fun and high profile.
Statistics class
Now, god knows I can barely multiply and divide without resorting to toes or a calculator, but even […]
slavish devotion to the rules
damn, this is an abuse of the bold tag. Usability Professionals: Stay Prepared for Business Waves I know […]
MTIV
Making the Invisible Visible came in the mail today and it’s beautiful. beautiful. more when I’ve read it. […]
process and communication
I just finished reading this,a nd what I found very interesting is each of these anecdotes was a […]
Oh Amazon, why so weird?
Today Amazon introduced the soon-to-be standard dancing tab with hairy feet. Yes, another exciting innovation that will spread […]
Now that’s irony!
IBM/Ease of Use/Simplifying Tasks, the unorderable poster. via cam
required reading
If you run usability tests, you need to read Usability Testing: You Get What You Pay For. I’m […]
Oh Jakob, when you’re done over there…
From the Fireworks tutorial on animation: “Animated graphics add an exciting, sophisticated look to your Web site. In […]