A very nifty concept here– The Mural:
“The Mural is a “living history” of all knowledge, suppositions, questions, suspicions, and hunches
that employees have about users. The basic framework is first created in a collaborative Team
Meeting, on the basis of a user assessment if one has been done or simply on the basis of any
knowledge the team has. Any new insight or data that the team gains in the course of the project
is added to the mural. And anyone who happens by is welcome to add their own knowledge of
and experience with users to the story panel or to annotate the data structures.”