Blog

word delight

From BBC NEWS Tingo, nakkele and other wonders “Words and phrases can suggest the character of a nation. […]

time shared

Last night I got a call from a woman offering me something… I couldn’t understand her and said […]

POV

The problem with having a genuinely brilliant partner is that he’ll say something, and you’ll think “ah yes, that sounds smart”; but it takes years before you realize how smart. So two years ago when John said the most valuable thing we have to offer is a point of view, I thought, “okay, sure” and moved on thinking about skillsets and attention and mental nimbleness.

Lakoff’s work in framing was the first time I started to see exactly how important point of view was. If you could encapsulate your point of view in a frame, and then change others’ point of view with that frame, you could essentially control their behavior.

Now Malcolm Gladwell, of Blink and Tipping Point fame, has written an article in last week’s New Yorker that illuminates finally why the American health care system has taken such a weird, illogical and unfortunate turn. And guess what: it comes down to point of view.

Policy is driven by more than politics, however. It is equally driven by ideas, and in the past few decades a particular idea has taken hold among prominent American economists which has also been a powerful impediment to the expansion of health insurance. The idea is known as “moral hazard.”

“Moral hazard” is the term economists use to describe the fact that insurance can change the behavior of the person being insured. If your office gives you and your co-workers all the free Pepsi you want– if your employer, in effect, offers universal Pepsi insurance — you’ll drink more Pepsi than you would have otherwise. If you have a no-deductible fire-insurance policy, you may be a little less diligent in clearing the brush away from your house. The savings-and-loan crisis of the nineteen-eighties was created, in large part, by the fact that the federal government insured savings deposits of up to a hundred thousand dollars, and so the newly deregulated S. & L.s made far riskier investments than they would have otherwise. Insurance can have the paradoxical effect of producing risky and wasteful behavior. Economists spend a great deal of time thinking about such moral hazard for good reason. Insurance is an attempt to make human life safer and more secure. But, if those efforts can backfire and produce riskier behavior, providing insurance becomes a much more complicated and problematic endeavor.”

So rather than picturing a whitehouse full of rich folks not caring about poor folks getting sick, which is a common view from the left, we can now see the white house full of rich folks afraid poor folks will suddenly start running with scissors. Or perhaps acting like Logan on Gilmore Girls, enjoying rich man’s privileges like jumping off buildings with umbrellas and stealing yachts.

Okay, I may be exaggerating here, but the power of point of view and frames is more clearly demonstrated here than in almost anything I have read. If your interest is more than academic, the frame of Moral Hazard is also nicely refuted in the article as well.

I’ve naughtily cut and pasted this article below (click “more”) which I’ll remove once Gladwell posts it to his site (he seems to run a month or two behind the New Yorker). For now, I recommend reading it; and if it affects you as it affected me, forwarding with vigor usually reserved for jokes and juggling videos.

FYI: I had a sudden affect/effect freakout while writing this, and stopped to search for the difference, finding this useful article.

more thoughts on hiring

Reading John Battelle’s Searchblog: The Times Does the Google Backlash Story “Now, Google… founders have learned to say […]

Faith

Being an entrepreneur is hard. It’s a simple fact. Even if you have a partner in your project […]

what’s up

IMG_8918 Originally uploaded by Box and Arrow. Well secret project #1 can’t really be kept secret… if you […]

remix culture

Sampling the Web’s Best Mash-Ups is weighted a bit heavily toward mapping, but still shows off what can […]

classified and job search

Two more rules– Don’t be evil (with your results) stick with organic results and don’t mess with the […]

Mine!

Google fusion is My Yahoo. If there was any doubt that Google is rebuilding Yahoo pice by piece […]

enron revealing

Every Californian must see Enron: The Smartest Guys in the Room, every American should. What it tells us […]

Why I’m Not Blogging

Sorry I’m not saying much these days, but I’ve got several major projects going right now, including my […]

Wisdom of Crowds

Jon Udell: Heavy metal umlaut: the movie is a facinating look at the life and times of a […]

Journalism’s core

BuzzMachine… by Jeff Jarvis is a wonderfully succinct post on the nature of journalism. He breaks it down […]

What’s up Wodtke?

No blogging, I got a lot of life going on right now. Just got back from a france […]

air france makes good

air france makes good Originally uploaded by Box and Arrow. Air France lost my luggage, and offered this […]

Thomas says

Its gone from the scent of information to the stench of information because there is so much information […]

lily

lily Originally uploaded by Box and Arrow. I almost missed our annual miracle, the calla lily in front […]

on captology

BJ Fogg “To increase the credibility impact of a website, find what elements your target audience interprets most […]

the trouble with translation

the trouble with translation Originally uploaded by Box and Arrow. At the global IA session, they talked about […]

At the IA summit

sarah is facinated Originally uploaded by Box and Arrow. day two of preconferences. (this on one seamntic web […]

a moment of silence

Macintosh Creator Raskin Dies at 61 “Jef Raskin, a computer interface expert who conceived Apple Computer Inc.’s groundbreaking […]

parking space fortune

parking space fortune Originally uploaded by maximolly. complete genius. imagine transforming something ordinary and random into somethign magical […]

Don’t skip the footnotes

The New York Review of Books: Europe vs. America is a well written, provocative article, but also delightful […]

Intuition

A while back I was reading Working Knowledge in which Davenport wrote “Intuition is compressed knowledge.” That phrase […]

unexpected uses

When you build a tool, you never know what it will be used for. We used Flickr to […]