taking the measure of the matter

I may have blogged this before, but since these days I’ve been researching methods of selling and quantifying […]

I may have blogged this before, but since these days I’ve been researching methods of selling and quantifying IA, here it is again: Measuring Information Architecture Panel at CHI 2001

And I’d love it if anyone who has links on selling, justifying and quantifying IA (and usability, what the heck) please share!

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