When I sat down to write my book, I asked myself the question “What are the key things an information architect should know to be effective?” In the book, I realized that interaction design was a tool IA”s needed, and touched lightly on it, with a strong bias to personas as the way to do it.
Now I’m working with my fellow managers at Yahoo to ask the same question. My team of interaction designers is pretty general as a rule, and they all know quite a bit of different stuff from each other. Their deliverables all look different and their processes are a grab bag. So I’m working my way through to figure out what people are doing, what’s working, what isn’t working and what should be used to make better products. Big fun!
So one of the things I’m working on in particular as part of this process is collecting methods and approaches that are useful in the practice of interaction design. These might include Information Architecture techniques, but I would assume they also have a few tricks of their own.
So starting from Bob’s definition of Interaction Design, what are the things an ID needs to know? Please leave me your two cents, I’ll add mine as I keep digging, and perhaps we’ll have a little list before long.
Here’s a quick start:
user flow/use case design