CafePress.com‘s forgot password page is the first good atempt I’ve spotted to help those folks who not only […]
tackling the wandering email problem
the false dichotomy
On the off chance you haven’t read Emotion and Design please go do so now. The Don of […]
accessible, yes, usable, not so much
dive into mark may be the best guide out there to accessibility, but I wouldn’t know since when […]
He continues to surprise me
User Empowerment and the Fun Factor (Alertbox July 2002) is poetry: “Once we achieve ease of use, we’ll […]
why oh why
Why is Delta Dental Plan of California such a bad site? Other than ugly, badly executed (check out […]
chasing ROI
Read Measuring the Value of Usability Engineering and consider the IA community’s latest obsession with ROI. I still […]
Statistics class
Now, god knows I can barely multiply and divide without resorting to toes or a calculator, but even […]
slavish devotion to the rules
damn, this is an abuse of the bold tag. Usability Professionals: Stay Prepared for Business Waves I know […]
Oh Amazon, why so weird?
Today Amazon introduced the soon-to-be standard dancing tab with hairy feet. Yes, another exciting innovation that will spread […]
required reading
If you run usability tests, you need to read Usability Testing: You Get What You Pay For. I’m […]