Design

tackling the wandering email problem

CafePress.com‘s forgot password page is the first good atempt I’ve spotted to help those folks who not only […]

CafePress.com‘s forgot password page is the first good atempt I’ve spotted to help those folks who not only forget their password, they forget their email as well.

Seen other good implementations of this?

2 Comments

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  1. 1
    BlueWolf

    Ah…the old “human intervention” trick… How clever.

    I wish more places had something like that. There’s a number of places that I go to so infrequently that I have a hard time remembering both username and password. Also, perhaps an outline of their rules would help (username is no more than X characters…passwords can only use letters and numbers…passwords must have a mixture of Upper Case, lower case, numbers AND special characters….must be at least 12 characters…)

  2. 2
    jefflash

    Am I the only one who finds it amusing that in the I don’t remember my password form, one of the fields is for Password?

    In retrospect, I guess it makes a bit of sense, since it’s possible that someone could remember their password but not the email address they signed up with. Of course, the link to that page says Forgot your password?, not Forgot the email address you signed up with?, so I wonder how many people who remembered their password would click on Forgot your password?.

    Well, it’s funny for a bit, until you think about it, at which point it start to makes sense, until it starts not making sense again.

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