real bad

I can’t believe no one calls RealPlayer on what has got to be the worst user experience in […]

I can’t believe no one calls RealPlayer on what has got to be the worst user experience in registration ever. Do you want mail? do you? are you sure? you must want some mail. are you sure?

Of course their lowest trick is this one:

looking at this, you’d hit next, wouldn’t you? Better scroll first…



Yes, they actually don’t precheck any boxes in the visible screen, then they precheck all the boxes below the fold.

Jesse and I have chattted about immoral IA before and couldn’t come up with an obvious example– until now.

it ain’t right.

addendum: Marc writes

Living in Seattle, I had a brief vision of printing out your ‘blog and physically standing in front of their headquarters downtown, shoving copies of your example in front of their employees as they walked into the building.

“Are you SURE you don’t want this informative flyer? Are you SURE? Well, too bad, you have to take it, because I didn’t GIVE YOU THE OPTION not to!”

Consider it a guerrilla strike for good IA. 🙂