I am about to start a new habit. I’ve starting writing more and more formal essays, and I […]
From the half-bakery: Temporal Landmarks
Comparative Research Done Right
or, Competitive Research the Creative Founder Way For a long time, I’ve been disappointed by competitive research approaches. Most […]
Using OKRs to Increase Organizational Learning
This is a draft chapter from the second edition of Radical Focus. It’s coming… eventually. Hopefully soonish. Leave […]
Working the Weekly 1:1
A better approach for the most important meeting of the week There are a lot of work “rituals” that […]
The Intuitive and the Unlearnable
Why some designs won’t ever stop sucking Again, it starts on ze twitters Intuitive is one of the most […]
What I’d Rather Talk About When You’re Talking About UX
I blame Alan Cooper. This time. In a moment of pique (or boredom, or if he’s like me, […]
Norms Exercise
I learned this exercise from Andre Plaut and have used it, tweaked it, and loved it. I do […]
Keynote for WIAD Boston
Miss me while I’m heads down working on my current book (and beginning my teaching practice at Stanford?) […]
What testing do I do when, and why?
I’ve been too busy to post, but I just tripped over this “Golden Oldie:” CarbonIQ UCD Methods . […]
Tweaking the Persona
This is another “half baked” post. Hope it’s useful! Personas have been around for a long time in […]