innies unite!

lately i’ve noticed a trend– many of my “innie” friends are adding usability testing to their job descriptions, […]

lately i’ve noticed a trend– many of my “innie” friends are adding usability testing to their job descriptions, and calling me up for tips. “Usability – Out-sourced or In-house?” is a pretty good article on the pluses and perils of this, though I smell a wiff of fear for their jobs in the essay…