the usability special issue seems like more of a andy rooney special issue. still fun, though.
“In the 21st Century, bad user interface design is an endemic problem. And, when it comes to cell phone interfaces, neither text-based nor interactive voice menu systems are immune to the disease. Quite the opposite, in fact!”
“The page I was redirected to is a blank white page — the only indication that I’d gotten anywhere was this background change. ”