1. List the names of the key groups of people that impact your life —
both at work and at home (customers, co-workers, friends, family
2. Write down the names of the people in each group.
3. Post your list in a place you can’t miss seeing regularly.
4. Twice a week — once on Wednesday, once on Friday — review the list
and ask yourself, “Did anyone on this list do something that I should
5. If someone did, stop by to say “thank you,” make a quick phone call, leave a voice mail, send an email, or jot down a note.
6. Don’t do anything that takes up too much time. This process needs to be time-efficient or you won’t stick with it.
7. If no one on the list did anything that you believe should be
recognized, don’t say anything. You don’t want to be a hypocrite or a
phony. No recognition is better than recognition that you don’t really
8. Stick with the process. You won’t see much impact in a week – but you will see a huge difference in a year.
Nothing will improve every aspect of your life than regularly saying thank you to the people in it.