choose elegance over friendliness

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   christina on April 22, 2001 at 10:15 pm

   This is starting to sound like my personal site post– maybe the net is making us lazy because everything is so convenient and so personalized, if anything doesn’t work, we are immediately outraged.

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   Ralph Brandi on April 23, 2001 at 12:01 pm

   (Personally, I stopped buying from Amazon a few years ago when the screwed up every single order I placed at Christmas time. This was the cause of some embarassment when friends asked if I had really meant to send them the books they received, and I wrote Jeff Bezos a letter on actual pulped dead trees. One of his minions contacted me by e-mail and promised the moon and the stars to make it up to me, but they never followed through.)

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