I thought I might try a new series. I read a lot of books, between pleasure and teaching, and I have a backlog of gems. So once a week I’m going to point you at one. I’m not going to write a long review, just tell you why I liked it.
First, she’s a lovely writer. Many business books are so busy telling you how important they are, they forget to make their writing pleasant to read. Erin is a joy to read.
Second, her insights are more important every day. The teams I worked with in the valley were multicultural (Russian, French, Indian, Chinese, and more), and the classes I teach are multicultural (Chinese, Mexican, Brazilian, Italian and more) and everyone is always freaking each other out. Our default assumption clash. I write a lot about teams, and one thing that breaks teams apart is conflicting assumptions. Understanding cultural norms helps you recontextualize surprising interactions, and move toward compassion and collaboration.