When I first read Malcolm Gladwell’s Ketchup Conundrum in 2004, I knew it was important to the work […]
The Extra-Chunky Internet
Never Take The Package Deal
If you have met Richard Saul Wurman, you have a Richard Saul Wurman story. Even 37 signals’s Jason […]
Learning from MySpace
Originally published in The Journal of Information Architecture The joy of the city is its diversity. A great city […]
Resources for Drawing Ideas
A few months back, I started a journey. As a painter, I was confident in my ability to […]
What do I call this thing?
Since I started blogging and speaking about OKRs and how to use them, it’s been clear that OKRs […]
Diversity Is Hard
The opening keynote was a woman, the closing keynote a black man. In between there were 16 white […]
Dave Gray Makes a Concept Model
I am currently obsessed with how people diagram and make concept models. I asked Dave Gray, who is […]
An OKR Worksheet
The first time you set OKRs can be a struggle, and many folks make mistakes.
To make setting OKRs the first time easier for companies I help, I’ve written this lightweight worksheet.
101 Theses on the Design of Digital Things
101 disordered theses on design. Originally tweeted and numbering 95, it has been edited for clarity as well […]
OKR Mistakes (and how to fix them)
I’ve been having a lot of great conversations lately about the nitty-gritty of implementing OKRs as people try […]